Warranty & Returns
Below is a listing of our conventional warrantees.
- All lenses now come with the Acculens industry leading 120 day unlimited warranty at no charge. This warranty covers our complete range of lenses to include the Scleral lens product lines.
- The Acculens 120 day warranty is a no-return warranty and as such you are not required to return the lens for credit.
Please call an Acculens customer service associates to get more information on the warranty exchange fees and detailed policy.
Money Saver Coupons
Money Saver Coupons are our most cost efficient method for lens exchanges. These pre-purchased coupons may be returned with any order that is 90 days old or less for full credit. One coupon is required for spherical designs and two for specialty designs. Now you have the option of never prepaying for a warranty that is not used because your first lens design worked.
Oops Policy (Doctors Changes)
Allow 30 days to order an exchange on any GP lens not ordered under the GFP programs for 50% of the original invoice price.
Returning GP or Soft lenses is easy if you follow these steps:
- All lenses returned for credit must be returned with the pink copy of the invoice
- Please fill out all the information requested on the back side of the pink invoice copy